Terms of Service

1. Acceptance of Terms

Welcome to Imbrujani. These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing or using our website, making a purchase, or engaging with our services, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our website or services. We reserve the right to modify these Terms at any time, and your continued use constitutes acceptance of any changes.

2. About Imbrujani

Imbrujani is a Canadian company specializing in premium children's footwear. We are committed to providing high-quality shoes, exceptional customer service, and expert advice for growing feet.

3. Use of Our Website

3.1 Permitted Use

You may use our website for lawful purposes only. You agree to use our website in accordance with these Terms and all applicable laws and regulations.

3.2 Prohibited Activities

You agree not to:

• Use our website for any unlawful purpose or in violation of these Terms
• Attempt to gain unauthorized access to our systems or networks
• Introduce viruses, malware, or other harmful code
• Interfere with or disrupt our website's functionality
• Copy, reproduce, or distribute our content without permission
• Use automated systems to access our website (bots, scrapers, etc.)
• Impersonate another person or entity
• Engage in any form of harassment or abuse

3.3 Account Responsibility

If you create an account with us, you are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use
• Providing accurate and up-to-date information

4. Products and Services

4.1 Product Information

We strive to provide accurate product descriptions, images, and pricing. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, or error-free. Colors, sizes, and other product details may vary slightly from what appears on your screen.

4.2 Pricing

All prices are displayed in Canadian dollars (CAD) and include applicable taxes unless otherwise stated. We reserve the right to change prices at any time without notice. Price changes will not affect orders that have already been confirmed.

4.3 Availability

Product availability is subject to change without notice. We reserve the right to limit quantities and discontinue products at any time. If a product becomes unavailable after you place an order, we will notify you and provide a full refund.

5. Orders and Payment

5.1 Order Process

When you place an order, you are making an offer to purchase products subject to these Terms. We reserve the right to accept or decline your order for any reason, including but not limited to:

• Product availability
• Pricing errors
• Credit authorization issues
• Suspected fraudulent activity

5.2 Payment Terms

Payment is due at the time of order. We accept major credit cards and other payment methods as displayed on our website. By providing payment information, you represent that you are authorized to use the payment method.

5.3 Order Confirmation

Order confirmation does not guarantee product availability or price. We will confirm your order and charge your payment method only when we accept your order and begin processing it for shipment.

6. Shipping and Delivery

6.1 Shipping Areas

We ship to addresses within Canada. Shipping costs and delivery times vary based on location and shipping method selected.

6.2 Delivery

Delivery dates are estimates only and may be affected by factors beyond our control. We are not liable for delays in delivery. Risk of loss passes to you upon delivery to the shipping address.

6.3 Shipping Damage

If your order arrives damaged, please contact us within 48 hours of delivery. We will work with you to resolve the issue promptly.

7. Returns and Exchanges

7.1 Return Policy

We offer a 30-day return policy for unworn, unused items in original packaging. Returns must be initiated within 30 days of delivery.

7.2 Return Process

To initiate a return:

1. Contact our customer service team
2. Receive return authorization and instructions
3. Package items securely in original packaging
4. Ship items back using provided return label

7.3 Refunds

Refunds will be processed to the original payment method within 5-10 business days after we receive and inspect returned items. Original shipping costs are non-refundable unless the return is due to our error.

7.4 Exchanges

We offer free exchanges for different sizes or colors of the same product, subject to availability. Exchange requests must be made within 30 days of delivery.

8. Intellectual Property

8.1 Our Content

All content on our website, including text, images, logos, graphics, and software, is owned by Imbrujani or our licensors and is protected by copyright, trademark, and other intellectual property laws.

8.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes. This license does not permit you to:

• Modify, copy, or distribute our content
• Use our content for commercial purposes
• Remove copyright or other proprietary notices
• Create derivative works based on our content

8.3 User Content

If you submit content to our website (reviews, comments, etc.), you grant us a non-exclusive, worldwide, royalty-free license to use, modify, and display such content in connection with our business.

9. Privacy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information. By using our website, you consent to our privacy practices as described in our Privacy Policy.

10. Disclaimers and Warranties

10.1 Website Disclaimer

Our website and services are provided "as is" without warranties of any kind. We disclaim all warranties, express or implied, including but not limited to:

• Merchantability and fitness for a particular purpose
• Non-infringement of third-party rights
• Accuracy, completeness, or reliability of information
• Uninterrupted or error-free operation

10.2 Product Warranties

Products may be covered by manufacturer warranties. We are not responsible for manufacturer warranty claims, but we will assist you in contacting manufacturers when appropriate.

10.3 Canadian Consumer Protection

Nothing in these Terms limits your rights under applicable Canadian consumer protection laws, including the Consumer Protection Act and similar provincial legislation.

11. Limitation of Liability

To the maximum extent permitted by law, Imbrujani shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits or revenue
• Loss of data or information
• Business interruption
• Personal injury or property damage

Our total liability for any claim shall not exceed the amount you paid for the specific product or service giving rise to the claim.

12. Indemnification

You agree to indemnify and hold harmless Imbrujani, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:

• Your use of our website or services
• Your violation of these Terms
• Your violation of applicable laws or regulations
• Your infringement of third-party rights

13. Governing Law and Disputes

13.1 Governing Law

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.

13.2 Jurisdiction

Any disputes arising from these Terms or your use of our services shall be resolved in the courts of Ontario, Canada. You consent to the exclusive jurisdiction of these courts.

13.3 Dispute Resolution

We encourage you to contact us first to resolve any disputes informally. If informal resolution is not possible, disputes may be resolved through mediation or arbitration as required by applicable law.

14. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, or government actions.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions shall continue in full force and effect. The unenforceable provision shall be modified to the minimum extent necessary to make it enforceable.

16. Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Imbrujani regarding your use of our website and services. These Terms supersede all prior agreements and understandings.

17. Contact Information

If you have questions about these Terms of Service, please contact us:

We will respond to your inquiry within 5 business days.